Digital Privacy Notice

c) Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand user activity and patterns. 

d) Web beacons, also known as pixel tags or clear GIFs, used to gather statistics about our webpage or email response rates, or that certain content was viewed or clicked. Web beacons may also be used to help us present relevant ads to you on other digital platforms, also known as “retargeting” or “remarketing,” based upon your past interactions with our website. 

e) Location Information. If you have enabled location services on your mobile device and agreed to the collection of your location when prompted by the website, we may collect location data when you use the website even when the website is closed or not in use. If you do not want us to collect this information, you may decline the collection of your location when prompted or adjust the location services settings on your device. 

We also collect data from our social media pages and marketing emails, such as: 

a) Depending upon the configuration of your social media account’s privacy settings, we may receive data about your interactions with the organic posts or paid ads that we publish on social media services. We and our marketing partners use this data to assess the performance of our posts and ads. You may change your account’s privacy settings at any time to control who can see your activity on the platform. If you send us a direct message through the social media or comment on one of our posts or ads we will collect your username as well as any other content included in the direct message or comment in order to respond to your message. 

b) Your interactions with the marketing emails we send to you. This includes actions such as opening an email, clicking on a link contained within an email, and unsubscribing from an email. You can unsubscribe from our marketing email communications at any time by clicking the “unsubscribe” link included at the bottom of the email. 

How we use your information: 

General Use. In general, we use your personal information collected through your use of the website to respond to your requests as submitted, to provide you the products and services you request, to help serve you better, and for marketing purposes. We use your personal information, in connection with the website in the following ways 

• Help you create, update and secure your account 

• Identify you as a legitimate user in our system  

• Provide improved administration of our digital properties 

• Provide the products and services you request 

• Improve the quality of experience when you interact with the website 

• Serve ads on other digital platforms, based upon your past interactions with our digital properties 

• Evaluate the performance of marketing campaigns 

Compliance and Protection. We may use your personal information to: 

• Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities 

• Protect our, your or others’ rights, privacy, safety, or property (including by making and defending legal claims) 

• Audit our internal processes for compliance with legal and contractual requirements and internal policies 

• Enforce the terms and conditions that govern the website 

• Prevent, identify, and investigate/deter fraudulent, harmful, unauthorized, unethical, or illegal activity, including cyberattacks and identity theft. 

Disclosure of your personal information: 

We disclose your personal information collected through your use of the website as described below. 

In Accordance with Our Other Privacy Notices. Other than as described in this Online Privacy Notice in connection with the website, this Privacy Notice does not apply to the processing of your information by us or third parties with whom we share information. 

Third Party Service Providers. We may share your personal information with third party or affiliated service providers that perform services for or on behalf of us in providing the website for the purposes described in this Online Privacy Notice, including:  

• Provide you with products and services 

• Conduct quality assurance testing  

• Facilitate the creation of accounts 

• Optimize the performance of the website and 

• Provide technical support; and/or to provide other services to the website 

Authorities and Others. Regardless of any choices you make regarding your personal information, we may disclose your personal information to law enforcement, government authorities, and private parties, for the compliance and protection services described above 

Links to other sites: 

The website may contain links to third party websites. When you click on a link to any other website or location, you will leave the NW Plus CU website and go to another site and another entity may collect personal and/or anonymous information from you. A link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Online Privacy Notice do not apply to these outside websites. We encourage you to read the privacy notice of every website you visit 

YOUR CHOICES REGARDING YOUR INFORMATION 

You have several choices regarding use of information on the Services 

How We Respond to Do Not Track Signals. Our website does not currently respond to web browser "do not track" signals or other mechanisms that provide a method to opt out of the collection of information across websites or other online services. 

Access, Update, or Correct Your Information. You can access, update, or correct your information by changing preferences in your account. For additional requests, please contact us by phone at 425.297.1000 or by email at [email protected]. 

Opting Out of Email Communications. You can unsubscribe from our email marketing communications any time by clicking the “unsubscribe” link included at the bottom of the email. Alternatively, you can opt out of receiving marketing communications by contacting us by phone at 425.297.1000 or by email at [email protected] 

Opting Out of Location Tracking. If you initially consented to the collection of geo-location information through our digital properties, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. 

Safeguards and retention: 

We implement reasonable administrative, technical, and physical measures in an effort to safeguard the information in our custody and control against theft, loss and unauthorized access, use, modification, and disclosure. 

We will retain your personal information for as long as necessary to fulfill the purposes described in this Online Privacy Notice, unless otherwise required by applicable laws.  

Criteria we will use to determine how long we will retain your personal information include:  

• Whether we need your personal information to provide you with website services 

• We continue to have a relationship with you 

• You have requested information from us 

• We have a legal right or obligation to continue to retain your personal information 

• We have an obligation to a third party that involves your personal information 

• Our retention or recordkeeping policies and obligations dictate that we retain your personal information 

• We have another business purpose for retaining your personal information. 

A note about children: 

Our website is not directed towards individuals under the age of 13 and we do not intentionally gather personal information about visitors who are under the age of 13. If a child under 13 submits personal information to us through the website and we learn that the personal information is that of a child under 13, we will attempt to delete the information as soon as possible.