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NW Plus is aware of the Target breach and we are doing everything to safeguard our members accounts. We will be in contact with members who may possibly be effected once we receive this information from Target. If you have concerns with your NW Plus card please contact us at 425.297.1000 or 800.456.6481 and we would be happy to help you in any way. Please use this link to view the information provided on the Target website.
Scams are all around us and NW Plus CU wants to make sure that you are aware of the newest telephone fraud that is also known as a "Vishing"scheme. Vishing is simply using the agency's name in an attempt to obtain personal financial information.
We want to make you aware of vishing and if you think you have been a victim, please contact us at 425.297.1000 or 800.456.6481 immediately.
The most recent vishing scheme that we have been made aware of is that members are being contacted by someone claiming they are from the NCUA (National Credit Union Administration) and notifying them that their debit cards have been compromised. The caller then asks the receiver to follow prompts, which request personal information, including sensitive financial data and personal identification information.
If you have been a victim to this NCUA scheme, please contact NCUA's Consumer Assistance Center Hotline at 800.755.1030 or by email at firstname.lastname@example.org to report the scam. They have operators answering calls Monday thru Friday from 8 am to 5 pm Eastern Time.
As a reminder, NW Plus CU does have a service that contacts members on our behalf where there is suspected fraud on a debit card via an automated phone call. We never ask for personal information or card numbers, we simply ask to verify if they did a specific transaction. If the answer no, an operator comes on the phone to hot card the debit card. Also, before answering any information via the phone or website, please contact the agency they are claiming the compromised card is from to confirm that it is a fact.